We know that your server is an important part of your business, so every Dedicated Server we sell comes with a comprehensive Service Level Agreement.
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99.9% Uptime Guarantee
In the unlikely event that we experience a network failure we will credit your account with one day of service for every hour of downtime over four hours. Simply contact a member of our customer services team to arrange the credit.
Please note that this guarantee applies to I.T Studio Hosting's network connectivity and excludes scheduled maintenance.
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Instant Reboot Guarantee
You will be able to instantly reboot your server anytime by accessing your online control panel.
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Price Freeze Guarantee
The price at which you sign up is the price you pay for the duration of your account with I.T Studio Hosting - we guarantee you will never pay any more.
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